IMA Sales Solutions
IMA Service

Virtual Assistance

Dedicated VAs to streamline and support your business.

Skilled virtual assistants embedded in your workflow — calendar management, inbox triage, research, admin, travel and more. Trained, English-fluent, and reliable.

  • 200+ dedicated VAs currently placed with clients
  • US, EU, UK & APAC time-zone coverage
  • Average client tenure over 18 months
Virtual Assistance
Trusted by
250+ Brands

Description

Dedicated VAs to streamline and support your business.

Get hours back in your week with a dedicated Virtual Assistant embedded in your workflow. Our VAs handle calendar management, inbox triage, research, travel planning, data entry, project coordination and more.

Every VA is English-fluent, professionally trained, and backed by a supervisor and backup coverage — so you're never left stranded when someone is out. Onboarding includes SOP documentation, tool setup, and a structured two-week ramp.

You get reliable, high-quality support with transparent time tracking and monthly reviews, at a fraction of the cost of a full-time hire.

Whether you need executive support, a marketing assistant, an operations coordinator or a customer support rep, we match the right person to your work and stay accountable for the outcome.

01

Dedicated, trained VAs matched to your workflow and time zone.

02

Backup coverage, supervisor oversight, and documented SOPs — no single point of failure.

03

Transparent time tracking and monthly performance reviews.

Key Benefits

Full or part-time dedicated VAs
Onboarding and SOP documentation
Backup coverage — no single point of failure
Transparent time tracking
Supervisor oversight on every account
Structured 2-week ramp and monthly reviews

FAQ

Common questions

Everything you need to know before you get started. Can't find your question? Reach out — we usually reply within a couple of hours.

Can I choose part-time or full-time?+

Yes — we offer 20, 40, and 40+ hour engagements, with flexibility to scale up or down as your workload changes.

What if my VA is unavailable?+

Every VA has a trained backup on the same account, plus a supervisor, so coverage never drops — even during holidays or sick days.

Which time zones do you cover?+

We staff across US, EU, UK and APAC time zones to match your working hours. Overnight and follow-the-sun coverage is available.

What kind of tasks can a VA handle?+

Calendar and inbox management, research, data entry, CRM updates, social media coordination, travel planning, invoice processing, customer support and light project management.

How do I know my VA is actually working?+

Transparent time tracking with screenshots, daily stand-ups, weekly reports, and a supervisor who reviews output and accountability.

How long does onboarding take?+

Most VAs are productive within the first week and fully ramped by end of week two, thanks to documented SOPs and shadow sessions with your team.

Let us build the bridge between your brand and your customers.

Our expertise in connecting, engaging and delivering value ensures lasting relationships and business success.

Why Choose Us

We're here to always deliver satisfaction.

Excellence through experience, reliability and a commitment to your success. Elevate your expectations with our unmatched service.

Certified Professional & Expert

Unlock the power of expertise with our certified professionals. Trust our seasoned team for top-tier solutions.

Fast, Accurate & Reliable

Experience lightning-fast, precise and dependable service — delivered with speed, accuracy and unwavering reliability.

24/7 Premium Support

Enjoy peace of mind with our 24/7 premium support. Our team is always ready to assist, around the clock.

Our Process

How we deliver

A proven, transparent four-step workflow. Every engagement follows it — so you always know exactly what's happening, when, and why.

01
Step 1
Scope

We map the tasks you want off your plate, agree working hours, tools, and the outcomes that define success.

1
02
Step 2
Match

Handpick a VA with the right skill profile — you interview and approve before onboarding begins.

2
03
Step 3
Onboard

Structured 2-week ramp with SOP documentation, shadowing, tool access, and supervisor check-ins.

3
04
Step 4
Run

Daily support with transparent time tracking, monthly reviews and a supervisor accountable for quality.

4

Testimonial

What they say about us

Discover why our clients rave about us — exceptional service, reliability, and commitment to their success.

"IMA Sales Solutions has consistently exceeded expectations by increasing our sales by 40%, enhancing our business processes, and positively impacting our bottom line. Timely updates, regular progress reports, and transparent communication foster trust in our partnership."
R
Rachelle Apostol
Logistics Director at UnderDog Logistics
"As the Founder of Foundation Digital, I have worked with many firms — IMA Sales Solutions truly stands out as a beacon of excellence. Strategic insight, effective communication, results-driven approach, flexibility and dedication — all in one team."
G
Gideon Retief
Founder at Foundation Digital